The Civil Service Agency (CSA), in collaboration with Mwetana Consulting and Technology Group, has officially gone live with the Legal Power of Attorney (LPA) Automated Platform, a major reform initiative aimed at modernizing public service delivery and strengthening accountability in government transactions.
The official go-live event was held today, December 16, 2025, at M2 Store, located at the intersection of Randall and Ashmun Streets, where the new digital platform was showcased as a system that enables the submission of LPA requests, real-time verification by vendors, and the proper receipt of goods purchased under approved authorizations by civil servants.
Speaking during the launch, CSA Director-General, Dr. Josiah F. Joekai, Jr., explained that the automated platform is intended to replace the long-standing paper-based LPA process, which has been vulnerable to delays, inefficiencies, and abuse.
“This platform is about control, transparency, and speed,” Dr. Joekai said. “Once an LPA is issued, it is captured electronically. Vendors can verify it in real time, goods can be received properly, and payments are processed without loopholes. The system leaves a clear digital trail, and that is the future we are deliberately moving toward.”
Dr. Joekai further outlined the step-by-step process civil servants must follow to access goods under the new system. According to him, a government employee is required to present a valid national identification card, undergo fingerprint verification, and sign into the automated system before goods are released. Once these steps are completed and the transaction is verified electronically, the beneficiary can take the approved goods home.
He also disclosed that the system is designed to make access to essential goods easier for civil servants under a structured repayment arrangement. “Goods taken under the LPA system will be paid for within six months,” Dr. Joekai explained. “The cost will be deducted monthly from the individual’s salary, making it convenient and affordable.”
The repayment model, he said, is captured under the theme: “Take now, and pay small small.”
To demonstrate the system’s practical application, Dr. Joekai personally submitted an LPA request, selected goods at M2 Store, verified the transaction through the automated process, and completed payment using the platform’s customized Point of Sale (POS) machine. The demonstration illustrated how authorization, verification, biometric identification, and payment are integrated into a single, seamless workflow.
Dr. Joekai noted that the live demonstration highlighted the platform’s capacity to significantly reduce manual intervention while minimizing the risk of unauthorized transactions, thereby promoting efficiency and financial discipline across government institutions.
According to the Agency, the rollout of the LPA Automated Platform aligns with broader civil service reforms aimed at strengthening public trust and improving governance. Vendors participating in the system can now instantly confirm the authenticity of LPAs, while government institutions are better positioned to track goods received against approved authorizations.
The CSA has encouraged more vendors and institutions to adopt the platform as it scales nationwide, emphasizing that digitization is no longer optional but essential for effective governance and improved service delivery in the public sector.
The launch follows the government’s official transition announced on October 23, 2025, when President Joseph Nyumah Boakai, Sr. formally initiated the shift from paper-based procedures to automated systems under the LPA Scheme.
